I have over 20 years’ experience in consultancy, training delivery, event facilitation, project management and frontline practice within advocacy and self-advocacy.

I am trained and qualified in Counselling, Advocacy and relevant legislation, with extensive hands-on experience of legal processes including litigation friend and Court of Protection work, non-instructed advocacy, and person-centred practice. I also hold qualifications in Training, Learning and Development, and mentoring.

I have led consultations and co-production projects for third sector organisations and local authorities, working closely with commissioners, frontline staff and service providers to improve services, strengthen practice and empower organisations to be the best they can be.

My career includes working with organisations such as Mencap, where I facilitated person-centred planning, reviews and training. I spent over 10 years working for a Self-Advocacy Group, delivering events, consultations and projects focused on co-production, brokerage and personalisation, while supporting and empowering self-advocates to understand their rights, have their voices heard and speak up for themselves.

I have also worked with a range of advocacy organisations, the NHS (as part of a Safeguarding team, delivering training), and SCIE, where I worked as a Practice Development Consultant and Trainer.

My work is driven by a strong commitment to making a meaningful difference for people who access services and for the staff who support them. I am passionate about equipping and empowering individuals and organisations to deliver high-quality, inclusive and compassionate services. I truly believe that transformative change happens when services are designed around the values, voices and aspirations of the people they exist to serve.

IMPACT is about delivering high-quality training and consultation services that are engaging, accessible and inclusive—services that drive real change and embed person-centred values in practice.